DC Payment takes part in AGE

With more than one in five ATMs in Australia, DC Payments operates the largest ATM network in the country and securely processes millions of transactions each month. The company approaches the needs of different establishments and regulatory environments, knowing people need ATM up and running without issues. T

o support this principle and further develop a better understanding of customers' needs, DC Payments exhibited at the AGE, allowing the company to listen and gain firsthand experience of what our customers require.

For hotels and clubs and all hospitality locations, a DC Payments ATM will mean more patrons with cash to spend on-site, reduced card processing fees, 24-hour IT support.

The hospitality industry always strives to provide a better experience for its patrons.

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An ATM in a hotel, club or other hospitality location definitely means a better experience for a consumer and isn’t that what creates more business as well as return and regular patronage

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Customers want ATMs to be easily available and, in other words, convenient. A number of states now have lockouts in place, which means if customers want cash and have to leave the premises there is always the potential for an unsatisfied consumer.

An ATM providing cash also means that staff can continue to do what they do best, which is serve the customer without the delays associated with processing credit card transactions. As you know these transactions in most cases have a cost associated with them and not just the one that comes from not being able to serve the food and beverages, which are where the consumer service frustrations can develop.