EGT's Spider casino management system enters Africa

After several high performing launches in different establishments in Bulgaria, Romania, Macedonia, Georgia and Belarus, the Spider casino management system of Euro Games Technology had its first installation in Africa. It has taken place in Winbet’s newest gaming hall in Dar es Salaam, Tanzania, after the owner appreciated the software as a valuable asset, having it installed in the rest of its operations in other countries.

“It is remarkable to see our system initiated outside Europe,” shared Petar Spasov, head of EGT’s Casino Management Systems Department. “Winbet is our partner for several years now and Spider CMS has improved the efficiency of their casino operations, customer loyalty programs and player satisfaction to a great extent. The product has been installed in its full capacity, so I have no doubts in its performance in Tanzania. It is ready to meet all specifics of the local market.”

Spider CMS includes different modules, each securing the control of certain casino activities. It supports multi-denomination and multigame progressive jackpots and standard and time-based mystery jackpots; manages the foreign currency exchange, the handpays and all the incomes and outcomes; processes cashable and promotional tickets, showing their detailed state and accounting information and reducing the operation costs; takes care of the real-time cash balance, the multiple cage sessions, the redemption machines support, the bill stacker clearance, etc.

The player tracking and bonusing modules are also enriching the software with valuable features, like real-time information about the players, detailed client history, customizable loyalty and incentive programs, different types of bonus points, cashable or promotional credit rewards, new level of interactive instant rewarding, among others.

“The customization abilities of our product are its core advantage,” added Spasov. “It may be easily tailored to the requirements of any operator in any part of the world. Spider CMS is also simple to install and connect, requires a non-complex IT infrastructure, has a user-friendly interface and supports many features. The best part is that it is always evolving to cover more and more aspects of operator’s business.”