ICE North America has launched The Road Back four-part webinar series, which will examine measures and best practices to guide land-based operators and suppliers in their work with their customers, teams and partners to provide a safe betting and gaming experience in the 'new normal' environment.
The Road Back will take place each day from 7 to 10 July, from 8.30am to 9.30am PST. The 25 expert speakers across the series include: Virginia Valentine, President, Nevada Resort Association; David Carroll, Senior Vice President of Human Resources, Seminole Hard Rock Support Services; Jeffrey Hamilton, President, Mohegan Sun; Steve Hill, President, Las Vegas Convention & Visitors Authority; Gavin Isaacs, Chairman at SBTech; James Maida, President, Gaming Laboratories International (GLI); Bob Miller, former Nevada Governor; Thomas A. Jingoli, EVP and COO, Konami Gaming; Stowe Shoemaker, Dean, UNLV Harrah College of Hospitality; Scott Sibella, President, Resorts World Las Vegas; Chris Smith, Corporate Vice President, Human Resources, Boyd Gaming, among others.
On Tuesday, July 7, the headline will be “Roadmap to Phased Recovery: On-boarding and Training Your Workforce to Deliver a Safe and Comfortable Gaming Experience to Your Customers.”
Day two will address the role of gaming and hospitality sectors in aiding state governments to recover economically, from a regulatory and legislative perspective.
On July 9, webinar three will be titled “Preparing For Possible Shifts in Post-COVID-19 Customer Demographics and Adapting Your Product to Stay Relevant.”
And Friday, the last day of the series, will focus on “communicating a strong sense of health and safety while delivering on the fun and excitement appeal.”