Player lawsuits

Bet-at-home temporarily halts Austria's online casino operations

Michael Quatember (left) and Franz Ömer (right) are Co-CEOs of bet-at-home.com AG Group.
2021-10-20
Reading time 2:08 min
During a Monday meeting, the Management Board decided to put the online casino activity on hold in the country as the company faces legal claims from customers for reimbursement of gambling losses in the casino. The group considers to be "lawful" and deems the online casino monopoly of the national Austrian gambling regulation to be "contrary to European law". The resumption of the online casino operations will be subject to the development of the legal framework.

bet-at-home.com AG Group announced on Monday that it will temporarily discontinue its offering of online casino in Austria, and recognize further provisions due to player lawsuits for repayment of gaming losses. 

The Management Board decided during a Monday meeting with the Supervisory Board to put the online casino offering in the country on hold. This is due to the fact that, even though the company considers itself to be lawful,  the continuation of the activity before final legal clarification over a period of time that is currently no longer foreseeable would lead to a steadily increasing risk potential that appears indefensible overall.

The Germany-based company had already announced that it was facing legal claims from customers for a reimbursement of gambling losses in the online casino. 

In a statement released by the company, the bet-at-home.com AG Group said it still considers the online casino monopoly of the national Austrian gambling regulation to be “contrary to European law”, and considers itself to be a “lawful online casino provider in Austria”. 

Regarding the necessity derived from the current European Court of Justice case law of a recurring review also by the Austrian courts, bet-at-home.com AG Group deems it is not taking place to the required extent, and has so far assumed a positive development of case law in particular at the higher courts in the appeal instances, until the end of the first half of 2022.

However, due to a recent decision by the Austrian Supreme Court, it is now unclear whether the bet-at-home.com AG Group will be able to enforce its legal opinion in Austrian courts in the foreseeable future.

The decision on any resumption of the online casino offering in Austria will be made in the future depending on the development of the legal framework, and the company “will continue to use all available legal means to take action against the lawsuits filed in Austria”.

The Management Board also decided to recognize further provisions for the customer lawsuits for reimbursement of player losses that have been pending in Austria to date.

As a result, the company expects gross betting and gaming revenues of between $108 million and $114 million for the bet-at-home.com AG Group in fiscal year 2021 and negative EBITDA of between $ -16.3 million and $ -11.6 million, which includes expenses of $28.6 million in connection with the Austrian customer lawsuits.

Depending on the decision of the Austrian tax authorities, the Company assumes that gaming levies accounting for 40% of the relevant amounts will have to be refunded to the bet-at-hom.com AG Group on player losses to be reimbursed. However, due to legal uncertainties, these amounts are not used to reduce the aforementioned expenses and are not capitalized.

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