Melco Cyprus becomes first European operator to get RG Check accreditation

Melco Cyprus, which operates Cyprus Casinos (C2) and the upcoming integrated resort City of Dreams Mediterranean, announced Thursday C2 has been granted the third-party accreditation for Responsible Gaming, RG Check, becoming the first in Europe to receive the endorsement. 

The accreditation has been awarded to all four C2 venues, which are Limassol, Nicosia, Ayia Napa and Paphos. 

“Tied to Melco’s commitment to safeguarding the community’s wellbeing is its effort to promote Responsible Gaming. Melco surpasses mandated regulatory requirements in all its jurisdictions of operation, and seeks continuous improvement to ensure a fair and safe experience for all guests”, the company stated.

The company was the first in Macau and the Philippines to attain RG Check certifications. Melco’s entire global portfolio, including Altira Macau, City of Dreams Macau, Studio City, City of Dreams Manila, and now Cyprus’ C2, are accredited by RG Check, making Melco the only operator to receive RG Check certifications for its entire portfolio in Macau, the Philippines and Cyprus.

In an official press release, Lawrence Ho, Chairman & CEO of Melco, spoke about this new achievement and said: “Melco is dedicated to being the industry’s leader in the promotion of Responsible Gaming. Providing a safe and fair gaming experience for guests continues to be at the core of the Company’s commitment to society. The sustainable development and continued implementation of a Responsible Gaming culture is prioritized within every jurisdiction that we operate. We wish to thank the RG Check organizers for the honor, and our colleagues in Cyprus for making this achievement possible.”

Shelley White, CEO of Responsible Gambling Council (RGC), added: “RGC is thrilled that Melco has once again demonstrated its commitment to responsible gaming by achieving the RG Check accreditation in Cyprus for each of its four operating Cyprus Casinos properties. This is the third jurisdiction in which Melco has successfully completed the RG Check Accreditation. Throughout this process, Melco has demonstrated its transparency as an operator and has made duty of care a priority in its operations. In particular, we commend Melco on a best in class score in the Standard Areas of RG Policy, Strategy and Culture which recognizes Melco’s strong responsible gaming leadership and its comprehensive and integrated approach to building a responsible gaming culture that demonstrates awareness of the potential harms caused by gambling, as well as prevention and mitigation measures. RG Check is an invaluable tool for managing risk and increasing the effectiveness of RG programming. RGC is proud to provide continuous support to Melco’s harm minimization efforts throughout their properties around the world.”