GLI hires Alicia Monahan as Client Services Executive

Gaming testing and assessment services provider Gaming Laboratories International (GLI) has named Alicia Monahan as its newest Client Services Executive. She joins GLI's Client Services team and will be based in the company's Las Vegas lab.

Welcome to our newest Client Services Executive, Alicia Monahan! She is based in our Las Vegas lab and brings a wealth of operator, technical, and change management experience. Full story: https://t.co/d8aZqwFWVx#GLI #GamingLabs #casinos #gaming #STEMcareers #womeninSTEM pic.twitter.com/2Mbwz1kpJP

— Gaming Laboratories International (@GamingLabsInt) April 25, 2023

She most recently served as Release and Deployment Manager for Resorts World Las Vegas, where she directed several aspects of the luxury property’s change management and project management processes.

Previously she served as a Gaming Business Analyst for Resorts World Las Vegas, and Barona Resort and Casino, as well as an Application Technical Specialist III and Key Client Manager for Konami Gaming.

"Monahan brings valuable operator, technical, and change management experience to GLI," the company noted in a press release.

Ian Hughes

Ian Hughes, GLI Chief Commercial Officer, said: "We are thrilled to welcome Alicia to the GLI Client Services team. Her diverse background in gaming, with her experience on the operator and supplier sides of the industry, will prove incredibly valuable to our clients as we share the insights of today and test our clients’ vision of tomorrow’s gaming experience."

In August, the company announced the promotion of Patrick Cottingham, Jamie Garcia, and Christos Karountzos in the client services division. Cottingham was promoted to Client Services Manager, and Garcia and Karountzos to Senior Account Executives.

The company also named Ginnie Hollis as director of engineering. She previously served as senior manager of engineering. In her new role, Hollis works with GLI’s iGaming clients to streamline processes and test services. She will also coordinate communication between iGaming operators, regulators, and suppliers surrounding regulatory and operational needs.