IGT achieves iCAP-ready accreditation from National Council on Problem Gambling

International Game Technology (IGT) has become the first gaming industry supplier to receive the Internet Compliance Assessment Program (iCAP) Ready accreditation for its iLottery operations from the National Council on Problem Gambling (NCPG).

Based on the original iCAP designed for gaming operators, iCAP Ready is a US- accreditation program designed for gaming suppliers who are committed to upholding responsible gaming standards across their products and services.

Supported by the NCPG, iCAP Ready utilizes best practices from the Internet Responsible Gambling Standards to ensure suppliers implement and maintain responsible gambling policies, provide effective staff training, and offer comprehensive player support tools.

"We applaud IGT for leading the way as the first recipient of the iCAP Ready accreditation," said Keith Whyte, Executive Director of the National Council on Problem Gambling. "This achievement showcases IGT's leadership and demonstrates that suppliers play a crucial role in ensuring player protection and promoting responsible play."

"Being the first gaming industry supplier to achieve the iCAP Ready certification for our iLottery business is a testament to IGT's comprehensive responsible gaming processes and practices implemented throughout the organization, and our dedication to protecting our employees, customers, and players worldwide," said Wendy Montgomery, IGT SVP Marketing, Communications and Sustainability.

"With Advancing Responsibility as a core pillar of IGT's Sustainable Play program, we aim to meet and exceed responsible gaming standards as a trusted supplier to ensure that our customers are provided with the necessary tools to keep their players safe and promote positive play."

To obtain the iCAP Ready accreditation, IGT's responsible gaming policies and practices were audited by an independent agency. An overall compliance assessment was also performed by a third party on behalf of NCPG to ensure IGT's responsible gaming framework met iCAP Ready's objective of protecting the consumer and ensuring safer gambling practices for players, beginning with the supplier.

In other recent news, the company revealed that it has maintained its top score of 100 on the Human Rights Campaign (HRC) Foundation's 2025 Corporate Equality Index (CEI), a benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality in the US. The 2025 CEI includes a record 1,449 participants and showcases how US-based companies promote LGBTQ+-friendly workplace policies in the US and abroad.