Curaçao regulator seeks feedback on responsible gaming policy

The Curaçao Gaming Authority (CGA) is seeking industry feedback on its newly published responsible gaming policy, with a consultation period open until March 5.

The policy outlines key requirements for B2C operators, including player protection measures, age verification protocols, self-assessment tools, and self-exclusion options.

While formal monitoring of the policy will begin in four months, the regulator emphasized that operators must immediately implement mandatory requirements and begin necessary technical adjustments to meet the full compliance timeline.

“In accordance with Article 12.1(4) of the LOK, the CGA consults with representative organizations when drafting policy,” the regulator noted. “As yet no such organisations have presented themselves and, as a result, we are inviting the broader sector – including current and potential license holders – to share their views."

The CGA also stressed the urgent need to finalize the policy, citing its critical role in promoting responsible gaming and preventing gambling-related harm. 

“This approach of broader consultation ensures that a wide range of stakeholders can contribute meaningfully,” it added.