PrizePicks becomes first fantasy sports operator to earn iCAP certification

Daily fantasy sports (DFS) operator PrizePicks has received Internet Compliance Assessment Program (iCAP) accreditation from the National Council on Problem Gambling (NCPG). The milestone makes PrizePicks the first fantasy sports operator to receive the recognition. iCAP certification is granted to operators that meet the NCPG's standards for responsible gaming and consumer protection practices.

"This certification is a powerful recognition of the culture we've built at PrizePicks, and an incredible honor that underscores our unwavering commitment to putting player safety first," said Mike Ybarra, CEO of PrizePicks. "I want to extend my sincere thanks to the NCPG for their thorough evaluation, and to our exceptional team for setting the bar as an industry leader in responsible gaming."

iCAP is a US online responsible gaming assessment program developed by the NCPG. The certification process involves an independent, comprehensive review of an operator's responsible gaming policies and practices, spanning Know Your Customer (KYC) protocols, staff training programs, work culture, consumer protection measures, RG tool offerings, customer service standards, and regulatory compliance. 

The NCPG's evaluation of PrizePicks ensured alignment with the highest Internet Responsible Gaming (IRG) standards, drawing from best practices across jurisdictions worldwide.

"We are proud to recognize PrizePicks as the first daily fantasy sports operator to receive iCAP accreditation," said Jaime D. Costello, Director of Programs at the National Council on Problem Gambling. "This achievement highlights their unwavering commitment to player protection and promoting positive play, setting a new benchmark for excellence in the industry."

PrizePicks highlighted its collaboration with industry leaders in responsible gaming, compliance, and mental health, including Kindbridge Behavioral Health, Socure, EPIC Global Solutions, Xpoint, and IC360. "These strategic partnerships enhance the suite of responsible gaming tools available to players on the PrizePicks platform, ensuring a comprehensive and robust approach to player safety," the operator said.