Double victory for SOFTSWISS at Malta Gaming Excellence Awards

iGaming solutions supplier SOFTSWISS has earned accolades for Best Customer Service Support and Best Crypto Service Provider at the 2024 Malta's Gaming Excellence Awards.

The Malta Gaming Excellence Awards recognizes companies that consistently innovate and enhance industry standards, according to the event's program. The awards highlight achievements and advancements within the community of iGaming businesses based in Malta.

SOFTSWISS was awarded the Best Crypto Service Provider for its comprehensive Crypto Casino Solution. The platform offers a wide array of features, including player management, bonusing, gamification, and reporting.

The platform supports major cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether, providing secure crypto processing, consulting services for crypto gambling, and in-game currency conversion.

The company also received the Best Customer Service Support award. In Q1 2024, the Anti-Fraud team within SOFTSWISS Managed Services helped clients save EUR 4.3 million ($4.6 million). A key innovation is the Responsible Gaming Risk Scoring Tool, which uses machine learning algorithms to detect gaming violations.

Vitali Matsukevich, Chief Operating Officer at SOFTSWISS, commented: "This recognition underscores SOFTSWISS' commitment to delivering award-winning solutions and exceptional experiences to its partners. We are proud to be recognized by MiGEA as a leader in both crypto solutions and customer service. Our company would like to thank the organizers, judges, and partners for making this achievement possible."

Looking ahead, SOFTSWISS will participate in iGB L!VE in Amsterdam on July 17-18. Partners and potential clients can book meetings with SOFTSWISS' award-winning teams at stand 12-F30 to explore their ecosystem of iGaming products and discuss partnership opportunities.