The Star shuts down electronic gaming machines, table games in its three casinos amid "performance issues"

Star Entertainment Group has switched off all electronic gaming machines and electronic table games in its three casinos as some of the systems were disrupted while being upgraded to prepare for the introduction of cashless gaming. Brisbane’s Treasury Casino, The Star Gold Coast, and The Star Sydney are the venues affected. 

In an announcement to the ASX on Monday, the company said the issues, identified in post-upgrade testing, "resulted in the decision to switch off all electronic gaming machines and electronic table games in each of [its] three properties" from 10 pm on July 13. 

Cashless gaming was a key recommendation of an inquiry by the NSW Crime Commission into money laundering in pubs and clubs which found billions of dollars in dirty money was being plowed through the state's poker machines.

As per a company statement, The Star's machines and electronic tables will remain switched off until the issue is resolved. However, its venues will remain open, with table games, restaurants, bars, and entertainment available.

"The decision was taken by The Star to ensure compliance with relevant regulations, and to maintain the company’s commitment to safer gambling procedures," The Star said, as reported by The Sydney Morning Herald.

Steve McCann