Caesars receives Corporate Social Responsibility recognition at National Council on Problem Gambling National Awards

Caesars Entertainment was awarded the Corporate Social Responsibility Award at the National Council on Problem Gambling’s National Awards on Friday. According to the casino entertainment giant, it won the coveted award based on its "long-standing dedication to responsible gaming and its pioneering Universal Exclusion and 21+ Gaming policies implemented in 2023."

In March 2023, Caesars expanded its self-exclusion program by implementing what it calls "the industry’s most expansive universal exclusion policy," which applies across the company's entire gaming portfolio.

Additionally, the company adopted an enhanced 21+ gaming policy that prevents individuals under the age of 21 from using Caesars Rewards and limits access to gaming products. No customers under 21 years old are allowed to wager on any Caesars Sportsbook, Caesars Racebook, and iGaming mobile apps.

“As the largest gaming company in North America, it’s our special obligation to ensure that we operate on standards driven by responsible gaming,” said Tom Reeg, CEO of Caesars Entertainment.

“To be recognized for our work by the National Council on Problem Gambling and its members is a testament to the work and dedication of our team members and our belief that together, we can create a space where our guests can play safely and responsibly.”

Caesars has been promoting responsible gaming since the launch of Project 21 in 1989, which the company says helped set the standard for the gaming industry's responsible gaming programming.

In addition to the Universal Exclusion and 21+ Gaming policies, current Caesars Entertainment initiatives include awareness and education training for all Caesars Entertainment and Caesars Sportsbook and Casino team members, and providing advanced responsible gaming training to over 1,800 responsible gaming ambassadors to assist guests who may not be playing responsibly.

Other initiatives also include a Responsible Gaming Council comprised of seven senior leaders to oversee RG policies on behalf of the company, charitable giving to organizations dedicated to research, education, workforce development, and treatment of problem gambling including serving as a member of the leadership circle for the National Council on Problem Gambling.

Caesars Entertainment says that its goals regarding Responsible Gaming are simple and unequivocal. "Caesars wants everyone who visits and gambles at its properties or through its online products to do so for the right reason – to simply have fun," the company stated in a press release.